Terms & Conditions

Welcome to the RAL CENTRAL Mobile Application ("Service") provided by ROSMERTA AUTOTECH LTD ("we," "us," or "our"). By accessing or using our Service, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, you may not use the Service.

1. Terms of Use

Choices Regarding the Disclosure of Personal Information to Others

• We will disclose information to third parties only if you consent to such disclosure.
• We disclose information to companies and individuals we employ to perform functions on our behalf (e.g., hosting, marketing, customer service). They may access your personal information only to perform their duties.
• We may disclose information if legally required, or if necessary to:
  • Comply with legal obligations
  • Protect our rights or property
  • Prevent a crime or protect national security
  • Protect the safety of users or the public
• We may transfer information in the case of a merger, acquisition, or insolvency, with appropriate notifications posted on the website or sent via email.

Complaint

The ROSMERTA AUTOTECH LTD website includes a form where you can submit complaints. Complaints submitted through this form may be treated with priority. Please visit https://sgvts.com/ or contact us at info@rosmertaauto.com to access the complaint form.

Privacy Policy Changes

We may update our Privacy Policy occasionally. Any material changes will be posted on our website so that you are aware of how your data is handled. Thank you for using the RAL CENTRAL Mobile Application. We value your feedback and suggestions to improve our services.

2. Use of the Service

You must be at least 18 years old to use the Service. You agree to use the Service only for lawful purposes and in accordance with these Terms, our Privacy Policy, and any applicable laws.

• You are responsible for maintaining the confidentiality of your account credentials.
• You agree not to share your account with others or use the Service in a way that could harm us or third parties.
• We reserve the right to suspend or terminate your access to the Service if you violate these Terms.

3. Intellectual Property

All content, trademarks, and intellectual property within the Service are owned by ROSMERTA AUTOTECH LTD or its licensors. You may not copy, modify, distribute, or create derivative works from any part of the Service without our prior written consent.

4. Payment and Subscriptions

Certain features of the Service, such as device recharges, may require payment. All payments are processed through third-party payment providers (e.g., Razorpay, PhonePe). By making a payment, you agree to:

• Provide accurate payment information.
• Abide by the terms of the payment provider.
• Our Refund & Cancellation Policy (see here).

5. Limitation of Liability

To the fullest extent permitted by law, ROSMERTA AUTOTECH LTD shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service. The Service is provided "as is" without warranties of any kind.

6. Termination

We may terminate or suspend your access to the Service at any time, with or without notice, for any reason, including violation of these Terms. Upon termination, your right to use the Service will cease immediately.

7. Governing Law

These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of the Service shall be resolved in the courts of Gurugram, Haryana, India.